Question 1

What documents do I need to rent a car in Macedonia?

Accepted Answer

A valid driving license (held 1+ year), passport or national ID, and a credit/debit card in the driver's name for the deposit. EU, UK, US, Turkish licenses are accepted. Non-Latin-script licenses need an International Driving Permit (IDP).

Question 2

What is the minimum age to rent a car?

Accepted Answer

Minimum 21 for economy and compact cars, 23 for business, 25 for premium and executive. Young driver fee (€5-10/day) applies under 23. License must be held for at least 1 year.

Question 3

Can I reserve without a credit card?

Accepted Answer

Yes — reservations accept cards, bank transfer, cash on pickup or crypto (when enabled). However, the security deposit at pickup is held on a credit card (preferred) or paid as cash deposit, refunded on return.

Question 4

How far in advance should I book?

Accepted Answer

July-August and Christmas/New Year book 2-3 weeks ahead. Off-season (November–March) same-day is usually fine. For special cars (Mercedes S, BMW 7, convertibles) always 1 week+ because stock is limited.

Question 5

How much is the security deposit?

Accepted Answer

Economy cars: €200-300. Business: €400-600. Premium: €800-1,200. Executive: €1,500+. Blocked on a credit card at pickup and released within 7-14 days after return (bank timing).

Question 6

What is your cancellation and refund policy?

Accepted Answer

Free cancellation up to 48 hours before pickup: 100% refund. 24-48 hours: 50% refund. Less than 24 hours or no-show: no refund. Modifications (dates, car class) are free up to 24 hours before pickup subject to availability.

Question 7

What payment methods do you accept?

Accepted Answer

Credit/debit cards (Visa, Mastercard, Amex), bank transfer (IBAN), cash on pickup (EUR or MKD), and crypto (USDT, BTC, ETH — when enabled). The admin-managed list on our booking page always shows the currently active methods.

Question 8

Are there any hidden fees?

Accepted Answer

No. The price you see includes unlimited mileage (standard), basic insurance and VAT. Optional extras shown transparently: child seat (€5/day), additional driver (€5/day), GPS (€3/day), cross-border fee (€15-30/day), airport meet-&-greet is FREE.

Question 9

Is insurance included?

Accepted Answer

Yes — CDW (Collision Damage Waiver) and theft protection are always included. The deductible (excess) is shown per car. For zero excess, Super CDW add-on costs €8-15/day depending on car class.

Question 10

What happens if I damage the car?

Accepted Answer

With standard CDW, you pay the excess (deductible) — typically €500-1,500 — and insurance covers the rest. Police report required for accidents involving others. With Super CDW, you pay €0 for most damage categories.

Question 11

Is roadside assistance included?

Accepted Answer

Yes — 24/7 roadside assistance is included across Macedonia. Call the number on your rental contract and a towing/replacement team is dispatched. Business tier gets priority response (60 min guarantee in Skopje metro area).

Question 12

Can I pick up the car at Skopje Airport?

Accepted Answer

Yes. Our partner meets you in the arrivals hall with a name board. No shuttle, no queue — keys are handed over next to the car. Free service. Flight delays are tracked automatically; no extra fee for late flights.

Question 13

Does Ohrid Airport have pickup services?

Accepted Answer

Yes, during the summer season (May-October) when OHD has commercial flights. Off-season, most rentals are picked up in Ohrid city center or Skopje Airport (2h 40min drive to Ohrid).

Question 14

What if my flight is delayed?

Accepted Answer

We monitor your flight automatically. The partner adjusts pickup time — no extra fee for delays up to 2 hours. For longer delays or missed flights, contact us on WhatsApp and we reschedule free of charge.

Question 15

Can I drive to Kosovo, Albania, Greece, Bulgaria or Serbia?

Accepted Answer

Yes, with prior notice. Cross-border fee €15-30/day, green card insurance is extended automatically for the requested countries. Kosovo, Albania and Greece are most common. Request in the booking notes — we confirm in the quote.

Question 16

Can I drop off in a different city?

Accepted Answer

Yes — one-way between Macedonian cities is possible. Typical fees: Skopje↔Ohrid €25-40, Skopje↔Bitola €20-35. Request in booking notes; if the partner doesn't cover that route, we find another that does.

Question 17

What is the fuel policy?

Accepted Answer

Full-to-full: you receive the car with a full tank and return it full. If you return it under full, the partner charges the missing fuel plus a €10-15 refuel service fee. Keep the fuel receipt for evidence.

Question 18

Can I add an additional driver?

Accepted Answer

Yes — €5/day per additional driver. Maximum 2 additional drivers. Each must present a valid license at pickup and meet the minimum age requirements. Spouse discount: first additional driver free.

Question 19

Do you provide child seats and GPS?

Accepted Answer

Yes — infant, child (9-18 kg) and booster seats available at €5/day. GPS navigation €3/day (all new cars have built-in navigation — usually free). Request in the booking notes. Unlimited data SIM card €3/day.

Question 20

What if the car breaks down?

Accepted Answer

Call the 24/7 assistance number on your contract. A replacement car is dispatched — in Skopje metro within 60 min, elsewhere in Macedonia up to 2 hours. The replacement is the same class or higher, no extra charge.

Question 21

What languages does your support team speak?

Accepted Answer

English, Turkish, Macedonian and Albanian — 24/7 via phone, WhatsApp and email. German and Serbian are available during business hours. Typical response time: under 10 minutes on WhatsApp.

Question 22

Do you offer long-term monthly rentals?

Accepted Answer

Yes — monthly subscriptions starting at €550/month (economy). Includes insurance, unlimited mileage, maintenance and replacement car if needed. Cancel with 30 days notice. See /subscription for the full breakdown.

Question 23

Do you offer chauffeur-driven rides?

Accepted Answer

Yes — chauffeur service for airport transfers, business meetings, weddings and tours. English/Turkish/MK speaking drivers. Pricing from €40 (airport-city) to €250/day (full-day VIP). See /chauffeur or /transfer.

Question 24

How is my personal data handled?

Accepted Answer

Fully GDPR and KVKK compliant. Data stored in EU datacenters, shared only with the partner handling your specific rental. Deleted after 7 years (legal retention). Request access, correction or deletion at info@mkrent.mk.

Car Rental in Macedonia
Has Never Been Easier

All mobility under one roof

Car Rental

VIP Transfer

Private Chauffeur

Monthly Subscription

Corporate B2B

Ready to book in Skopje

Mercedes V-Class

VW Passat

BMW 5 Series

VW Passat

VW Polo

VW Passat

Top Rental Companies

Why Choose Mkrent?

Verified Companies

24/7 Availability

Airport Pickup

Secure Payment

4.7/5 Rating

Multilingual Support

Car Rental in MacedoniaHas Never Been Easier

All mobility under one roof

Car Rental

VIP Transfer

Private Chauffeur

Monthly Subscription

Corporate B2B

Ready to book in Skopje

Mercedes V-Class

VW Passat

BMW 5 Series

VW Passat

VW Polo

VW Passat

Top Rental Companies

Why Choose Mkrent?

Verified Companies

24/7 Availability

Airport Pickup

Secure Payment

4.7/5 Rating

Multilingual Support

Car Rental in Macedonia
Has Never Been Easier